This Privacy Policy shall apply to the processing carried out by PANDAGO S.L. (hereinafter PANDAGO), of personal data collected through the website https://www.pandago.eco/, The information provided on this website can be sent to the e-mail addresses provided for contacting users, or through the telephone numbers provided on the website.

1. Data Controller



C/Conde de Peñalver, 22. 28006. Madrid

E-mail: info@pandago.eco

2. What data do we collect and what for?

PANDAGO will process the following data depending on the functionality or the way you interact with us through our website:

WHEN YOU CONTACT PANDAGO THROUGH THE CONTACT FORM, BY MAIL, PHONE, WHATSAPP OR E-MAIL – Identifying information you provide in connection with your inquiry.
  • To assist you when you consult us
  • Exchange communications via e-mail or telephone.
Basis of legitimacy: Consent of the owner of the data. (Art.6.1.a) RGPD)
  • The identification data requested in the form (name, surname, e-mail, city, zip code and company).
  • Manage your request and send you the requested quotation.
Basis of legitimacy: Execution of the contract or pre-contract to which the data subject is a party. (Art.6.1.b) RGPD)


Financial data Evaluate the feasibility of providing the service
Basis of legitimacy: Consent of the owner of the data. (Art.6.1.a) RGPD)





– Contact information

  • Sending commercial communications and promotions

Basis of legitimacy: Consent of the owner of the data. (Art.6.1.a) RGPD)

3. Addressees

PANDAGO will not communicate the information you provide us unless you authorize it, there is a legal obligation or unless expressly requested by a court or request from the authorities of the Forces and Security Corps. It may also happen that, as a result of a corporate transaction, such as, but not limited to, a merger, acquisition, sale of all or part of your assets, we share or transfer your data to the successor entity (even during the pre-transaction phase).

You should be aware that, in order to develop its activity, PANDAGO may contract with third parties (individuals or legal entities) to provide services on our behalf, such as risk analysis for financial operations.

These third parties will have access to your personal data only to perform these tasks on our behalf on the basis of the relevant data processing contracts where we instruct them on how they have to treat and protect your data and they are obliged not to disclose or use it for any other purpose.

4. Transfer of data to third countries

PANDAGO, as data controller, informs you that it does not intend to transfer your personal data to countries outside the European Economic Area, although it cannot guarantee that some specific storage and processing activities will not be carried out by natural or legal persons outside the European Union.

However, in the event that any processing activity is carried out by companies or individuals located in third countries, PANDAGO will take all necessary steps to ensure that your data is processed securely and in accordance with this Privacy Policy and will not make any transfer of your personal data to an organization or country located outside the European Economic Area, unless they are countries with an adequate level of protection or sufficient guarantees are provided, such as the signing of Standard Contractual Clauses approved by the European Commission, and recognize the data subject’s enforceable rights and effective legal remedies.

5. Conservation

The personal data provided will be kept, in general, for the time strictly necessary to fulfill each of the purposes provided plus, where appropriate, the statute of limitations for the enforcement of contractual or pre-contractual liabilities, or until you revoke your consent to the processing.

In particular:

  • The data of the consultations that you make to us through the customer service channels will be kept by us until the consultation has been resolved, unless such data should be incorporated into the customer’s file.
  • The data collected in the quotation request forms will be kept for one year or until you contract the services, in which case they will be added to the client’s file.
  • The data generated by browsing the website will be retained as set out in our Cookies Policy.

6. Your Rights

You have recognized rights related to the processing of your personal data: access, rectification, deletion, opposition, limitation and portability, which may be exercised through the email address info@pandago.eco indicating in the subject “EXERCISE OF RIGHTS”.

In any case, the interested party must prove his identity by providing a copy of his National Identity Card, Passport or other similar document.

Occasionally, the exercised request will result in the conservation, limitation or blocking, as appropriate, to give effect to such rights.

With respect to those processing operations whose legal basis is consent, you have the right to withdraw such consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

Likewise, in the event that PANDAGO does not comply with its legal obligations in relation to the protection of your personal data, you have the right to address your complaint to the competent authority, which in Spain is the Spanish Data Protection Agency (www.agpd.es).

7. Security

The main mission is to try to ensure and guarantee both the processing of personal data and the associated information, ensuring their custody and integrity, so PANDAGO adopts organizational and technical measures in order to ensure the security of personal data and avoid its alteration, loss, unauthorized access or processing, given the state of technology, the nature of the data stored and the risks to which they are exposed, whether from human action or the physical or natural environment, not being responsible for any loss, misplacement or unauthorized manipulation of data and beyond its control and that could not have been foreseen or is due to malicious attacks by third parties.

8. Links to other websites

Our website may contain links to other Internet sites not operated by us. If you click on a third party link you will be redirected to that third party’s site. We have no control over, and assume no responsibility for, the privacy policies or practices of any third party sites or services.

We strongly encourage you to review the Privacy Policy of every site you visit.

9. Privacy of the minor

We do not intend to collect personal information from children under the age of 18. If you are a parent or guardian and you are aware that your child or ward has provided us with personal information, please contact us.

Users guarantee the truthfulness and authenticity of the information and data they communicate by virtue of the use of this website. Any false or inaccurate statement that may occur as a result of the information and data provided, as well as any prejudice that such information may cause, shall be the sole responsibility of the users.

If we become aware that we have collected personal data from children under the age of 18 without verification that consent was given or authorized by the holder of parental or guardianship over the child, we will take steps to remove that information from our servers and reserve the right to provide the service.

10. Changes to this Privacy Policy

PANDAGO may update this Privacy Policy at any time. The privacy policy that is posted at the particular time will apply, so please review it from time to time. In the event that substantial changes are introduced, you will be duly informed so that you can be aware of such changes and exercise, if necessary, your rights if you do not agree with them.

Last version: September 2023

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