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Privacy Policy

PRIVACY POLICY

This Privacy Policy shall apply to the processing carried out by PANDA MOTOS, S.L. (hereinafter, PANDAGO) of personal data collected through the website https://www.pandago.eco/, via email addresses provided for contacting users, or via telephone numbers provided on the website.

I. Data Processor

PANDA MOTOS, S.L., (PANDAGO).

B-88562459
Calle Espronceda 39, bajo – puerta izq. 28003 (Madrid)

email address: info@pandago.eco

II. What data do we collect and why?

PANDAGO shall process the following data depending on the functionality or the way you interact with us through our website:

TREATMENT

TYPE OF DATA

PURPOSE

WHEN YOU CONTACT PANDAGO VIA THE CONTACT FORM, BY POST, PHONE, WHATSAPP OR EMAIL

The identification data you provide regarding your enquiry.

  • To assist you when you make enquiries
  • To communicate with you via email or telephone.

Legitimate basis: Data subject’s consent. (Art.6.1.a) GDPR)

WHEN REQUESTING A QUOTE

  • The identification data we request in the form (name, surname, email, city, postcode and company).
  • To manage your request and send you the requested quote.

Legitimate basis: Contract or pre-contract execution to which the data subject is part of. (Art.6.1.b) GDPR)

WHEN BROWSING THE WEBSITE

Each time you access the PANDAGO website, we automatically collect and process information about how you access and use the website, and in particular the following personal data:

  • Technical information, including your IP address, your login details, browser and browser version, operating system and/or
  • Information regarding your visits to our website, including the uniform resource locator (URL), the services viewed or searched for and the pages you visit on our Service; site response time; download errors; time and date of visit; time spent on the pages; site interaction information (e.g., clicks and/or mouseovers), methods used to exit the site, unique device identifiers and other diagnostic data; and/or
  • Information collected through cookies. More information about the use of these devices and how to manage them can be found in our Cookies Policy
  • To allow you to participate in our website’s interactive features when you choose to do so.
  • To collect statistical analysis, research and profiling based on browsing and content interests, or other valuable information to enable us to improve our website and service.
  • To detect, avoid and address technical problems.

Legitimate basis: Data subject’s consent. (Art.6.1.a) GDPR)

III. Recipients

PANDAGO shall not communicate the data you provide us with unless you authorise us to do so, unless there is a legal obligation or unless expressly requested to do so by law enforcement authorities. As a result of a corporate transaction, such as, but not limited to, a merger, acquisition, sale of all or part of your assets, we may also share or transfer your data to the succeeding organisation (including during the pre-transaction phase).

You should be aware that, to carry out its activity, PANDAGO may contract third parties (natural or legal persons) to provide services on our behalf.

These third parties shall have access to your personal data solely to perform these tasks on our behalf on the basis of the relevant processing contracts where we instruct them how to process and protect your data and they are obliged not to disclose or use it for any other purpose.

IV. Transferring data to third party countries

PANDAGO, as data processor, hereby informs you that it does not intend to transfer your personal data to countries outside the European Economic Area, although it cannot guarantee that some specific storage and processing activities shall not be carried out by natural or legal persons outside the European Union.

However, in the event that any processing activity is carried out by companies or individuals located in third countries, PANDAGO shall take all necessary steps to ensure that your data is processed securely and in compliance with this Privacy Policy and shall not transfer your personal data to an organisation or country outside the European Economic Area, unless they are countries with an adequate level of protection or sufficient guarantees are provided, such as by signing the Standard Contractual Clauses approved by the European Commission, and recognise the data holder’s enforceable rights and effective legal remedies.

V. Maintenance

The personal data provided shall generally be kept for the time strictly necessary to fulfil each of the purposes foreseen plus, where appropriate, the limitation periods for the enforcement of contractual or pre-contractual liabilities, or until you revoke your consent to the processing.

In particular:

  • We shall keep your data from enquiries you make through our customer service channels until the enquiry has been resolved, unless such data is to be included in the customer’s file.
  • Data collected in quotation request forms shall be retained for one year or until you contract the services, in which case it shall be incorporated into the customer’s file.
  • Data generated by browsing the website shall be retained in accordance with our Cookies Policy.

VI. Your rights

You have recognised rights regarding how your personal data is processed: access, rectification, deletion, opposition, limitation and portability, which you may exercise by sending an email to info@pandago.eco indicating in the subject line “EXERCISE OF RIGHTS”.

In any case, the data subject must prove their identity with a copy of their National Identity Card, Passport or other similar document.

At times, the request exercised shall result in the retention, limitation or blocking, as appropriate, of such rights.

With regard to processing operations for which the legal basis is consent, you have the right to withdraw such consent at any time, without affecting the lawfulness of the processing operation based on consent prior to its withdrawal.

Likewise, if PANDAGO does not comply with its legal obligations regarding the protection of your personal data, you have the right to file a complaint with the competent authority, which in Spain is the Spanish Data Protection Agency (www.agpd.es).

VII. Security

The main aim is to try to ensure and guarantee both the processing of personal data and the associated information, ensuring its custody and integrity, therefore PANDAGO adopts organisational and technical measures to ensure personal data security and avoid its alteration, loss, unauthorised processing or access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, whether from human action or the physical or natural environment, and shall not be liable for any loss, misplacement or manipulation of data that is unauthorised and beyond its control and which could not have been foreseen or is due to malicious attacks by third parties.

VIII. Links to other websites

Our website may contain links to other websites not operated by us. If you click on the link of a third party you shall be redirected to the website of the said third party. We have no control over, and assume no responsibility for, the privacy policies or practices of any third party websites or services.

We strongly encourage you to review the Privacy Policy of every website you visit.

IX. Privacy of minors

We do not intend to collect personal information from children under the age of 18. If you are a parent or guardian and you are aware that your child or ward has provided us with personal data, please contact us.

Users guarantee the truthfulness and authenticity of the information and data they communicate by virtue of their use of this website. Any false or inaccurate statement that may arise as a result of the information and data provided, as well as any prejudice that such information may cause, shall be the sole responsibility of the users.

If we become aware that we have collected personal data from children under the age of 18 without verification that consent was given or authorised by the parent or guardian, we shall take steps to remove said information from our servers and reserve the right to provide the service.

X. Changes to this Privacy Policy

PANDAGO may update this Privacy Policy at any time. The privacy policy that is posted at any given particular time shall apply, so please review it from time to time. In the event of substantial changes, you shall be duly informed of such changes so that you are aware of them and can exercise your rights if you do not agree with them.

Latest version: June 202

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